Frequently Asked Questions
Everything you need to know about our premium vanilla products.
What is the difference between Pure Vanilla Extract and Vanilla Flavoring?
Our Pure Vanilla Extract is made by macerating premium vanilla beans in a solution of alcohol and water to extract the full flavor profile. Vanilla Flavoring typically uses a non-alcohol base like glycerin or may contain synthetic vanillin; however, at Cooks Vanilla, we focus on natural, high-quality ingredients.
How should I store my vanilla beans and extracts?
Store your vanilla in a cool, dark place such as a pantry or cupboard. Avoid refrigeration or freezing, as condensation can cause the vanilla to degrade or promote mold growth on whole beans.
Are your products gluten-free and allergen-friendly?
Yes, our vanilla extracts and powders are naturally gluten-free, vegan, and free from common allergens like nuts and soy. We prioritize clean labels for all our baking essentials.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We process all orders within 24-48 hours to ensure you receive your fresh vanilla supplies as quickly as possible.
Do you offer bulk or wholesale pricing for bakeries?
Absolutely. We offer competitive bulk pricing for commercial bakeries and food manufacturers. Please contact our wholesale department through our contact form for a custom quote.
What is your return policy for food products?
Due to the nature of food products, we cannot accept returns on opened items. If your order arrived damaged or you received the wrong item, please contact us within 14 days for a full refund or replacement.